Author Archives: tpengagement

Continue Delivering on the Basics

by Max Caldwell, Towers Perrin I had the opportunity to moderate a panel of HR executives in Atlanta last week that included three high-powered heads of HR — Cynthia McCague from The Coca-Cola Company, Alan Hill from UPS and Mae Douglas from Cox Communication. We addressed what it’s taken to keep employees energized and engaged amid the [...]

The Importance of Sergeants

by Tom Davenport, Towers Perrin I was fortunate enough to spend part of my summer in France observing 65th anniversary commemorations of the 1944 Allied liberation. Story after story of the D-Day invasion recounted the bravery, resourcefulness and leadership exhibited by Army leaders – not generals, colonels or majors, but corporals and sergeants. They performed [...]

Looking to improve employee health? Improve manager performance

by Tom Davenport, Towers Perrin I recently wrote that company executives’ concern for employee well-being is a key driver of employee engagement. Recently, a relevant headline caught my eye: “Having a Bad Boss is Bad for the Heart.” So, I thought, all those people who complain that their boss’s style is killing them just might [...]

The recession as a crucible for future leaders

by Max Caldwell, Towers Perrin I had a fascinating lunch last week with the EVP/HR at a major financial services firm – one that (like most others in the industry) has experienced a wrenching year. He described how the organization has navigated its way through a number of enormous challenges that affected every one of [...]

Executive concern for employee well-being drives engagement

by Tom Davenport, Towers Perrin Aside from having a child, adopting a rescue dog represented, for me, the most dramatic instance of taking responsibility for the well-being of another. I’m like the CEO of a one-stop shop that supplies all my pet’s needs. At least I believe my dog thinks of me as a CEO [...]

Creating Net Promoters

by Julie Gebauer, Towers Perrin It seemed a tad crazy to travel from New York to a little place called Blythburgh in the UK to see Thom Yorke and a number of other musicians perform on a farm temporarily converted to a music and performing arts arena.  But, my 17-year-old son somehow convinced me that [...]

Webcast Available On-Demand: Reengaging the Workforce to Get Back to the Future

If you missed Don and Julie’s Webcast on May 14th, it is now available on-demand. This recorded Webcast, as well as others in the Towers Perrin’s Cost, Risk and Performance series, is available here: Towers Perrin’s Cost, Risk and Performance  series

Upcoming Webcast: Reengaging the Workforce to Get Back to the Future

Don and Julie will be presenting ”Reengaging the Workforce to Get Back to the Future.” We’ll explore what leading organizations are doing to: Keep top performers and pivotal talent engaged and motivated Leverage the current economic environment as a platform for positive change Position themselves to move quickly into growth mode once recovery is in full [...]

The Informality of Engagement

by Don Lowman, Towers Perrin Some of the best meetings I have in business — whether they be with our clients or with the people who work with our firm — are the informal ones. Although our hectic schedules don’t allow for too many unscheduled “drop by” meetings, these informal meetings typically have a subject [...]

Boards of Directors — It’s time to engage!!

by Don Lowman, Towers Perrin Readers of this blog may not realize that I am an executive compensation consultant.   I have been for most of my 27 years at Towers Perrin.  In today’s environment — with all of the bad press about “grossly overpaid” CEOs and words like “shameful”, “outrageous”, “inconceivable”, etc. being used to [...]